Shipping costs $14.99 for all provinces and territories. There are no hidden costs, such as no import tax or customs, due at checkout or upon receipt of your order.

Free shipping on all orders over $75.

Prices dependant on volume and weight and are subject to change at any time.

All products available from The Jump Rope Coach Chris are made-to-order and built by hand. Once we have recieved your order, it will be dispatched within 24 hours and then the estimated delivery time will be approximately 2-7 working days (excluding weekends and public holidays).

Shipping times are estimates, not guarantees. These estimates are subject to delays due to customs clearances and disruptions relating to the global COVID-19 pandemic so your patience is appreciated.

Your tracking number can be found at the top of your fulfilment email. Click the link in that email to be shown the tracking status of your order. If you can’t find your fulfilment email or don’t think you ever received one, check your spam box. Alternatively, get in touch below.

Delays will occur if shipping information (address, contact number or postal code) is not accurately provided. Make sure the shipping information is complete and accurate.

Shipments returned to The Jump Rope Coach Chris due to, but not limited to, missing information or incorrect information will incur a repeat shipping charge to be shipped again. Please note, couriers also charge a handling fee for returning the undeliverable package, which will also be passed onto you.; failure to pay will result in further delays.

If you pay for the incorrect shipping option (e.g. select a different country than the shipping address) then you will be contacted to pay the necessary shipping fees. Delays may be experienced as a result whilst we try to contact you.

The Jump Rope Coach Chris reserves the right to refuse a refund or replacement on any orders where incomplete or inaccurate shipping information resulted in the inability to successfully ship an order or due to orders being lost in transit because of incomplete shipping information being provided. Replacement orders will incur a repeat shipping charge to be shipped again.

If you suspect your order has been lost in transit, please get in touch below so we can investigate it for you.

The postal service only officially classifies a shipment as lost until 10 calendar days after the last tracking scan.

Refunds will not be issued on orders that are suspected as lost, until a lost packaging claim has been accepted by the postal service. The Jump Rope Coach Chris reserves the right to provide replacements or issues refunds until claims are accepted.

The Jump Rope Coach Chris reserves the right to refuse the provision of replacement until a shipment has been officially classified as lost by the postal service.